Our client, a local private sector is looking for a highly organised and customer-oriented individual to join their team as a Customer Service Administrator. In this role, you will be responsible for providing excellent customer service and administrative support.
Your responsibilities will include:
- Manage reception duties and front office operations.
- Handle inquiries via phone, email, and social media.
- Direct calls, greet and assist visitors.
- Provide word-processing, secretarial support, and perform clerical tasks such as: filing, photocopying and scanning.
- Assist in meeting preparations, event logistics, venue setup, bookings and promotion material.
- Manage member and student registrations, subscriptions, and queries.
- Handle office procurement and administration tasks as assigned.
Working Hours: Winter Time: Monday - Friday : 0800hrs - 1700hrs
Summer Time: Monday - Friday : 0800hrs - 1445hrs
Requirements
- Minimum of 2 years of experience in customer service or administrative support role
- Excellent communication and interpersonal skills
- Hold an excellent level of written and verbal Maltese and English
- Ability to multitask and prioritise tasks effectively
- Ability to work independently and in a team environment
- Attention to detail and accuracy
Job Reference: WN368
Administrative Jobs & Clerical Jobs in Malta both aim to provide clerical and administrative support to businesses. Jobs in administration and clerical roles include admin, accounts administration, clerk, customer support, front office, office support, personal assistant and secretary roles.