Enterprise Support Executive

  Central Malta

Our client is looking for an Enterprise Support Executive, where innovation meets expertise. 

Key Responsibilities:  

  • Implement and maintain the design and optimization of customer ICT server/storage infrastructure, networks, and software systems. 
  • Stay updated with Server and Storage Enterprise technologies to deploy and support solutions at end customers effectively. . 
  • Provide hands-on maintenance, system administration, and support for Server and Storage Solutions. 
  • Maintain close contact with customers throughout support contracts, identifying upsell opportunities, system improvements, and necessary upgrades. 
  • Provide hands-on maintenance and support for Vmware ESXi, Linux, and Microsoft Windows operating systems. 
  • Research and evaluate new technologies, obtaining industry certifications. 

  If you are a catalyst for innovation, possess excellent technical skills, and thrive in a collaborative environment, this opportunity is crafted for your career growth!

Requirements

  • Minimum of 2 years of experience working within a similar role.
  • Excellent troubleshooting and analytical skills.
  • Experience in vendor technologies, storage or hardware appliances.
  • At least a few years of experience with Server and storage environment, particularly with VMware, Hyper-V and Veeam backup.

Education and Experience

  • Bachelor's Degree in IT.

Job Reference: LF684


  • Category
    Customer Service
  • Job type
    Full Time
  • Employment level
    Intermediate (1-3 years)
  • Work Location
    Hybrid
  • Employer industry
    Business Support Services
  • Languages
    English

Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.

  • Job Reference
    LF684
  • Date Published
    23/02/2024
  • Status
    Interviewing

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