A leading service provider in Malta are looking for a Front Office Administrator to join their team. As the first point of contact for the firm, the chosen candidate will be an individual with a pleasant personality, keen on delivering the best client experience to the visitors.
Responsibilities:
• Carry out administration duties and ensure that the front office is maintained and managed to the highest standards
• Providing front desk support, greeting and attending to all visitor’s needs
• Be the first point of reference for clients or guests walk-ins or telephone calls
• Assist with requests coming from tenants within the building
• Handling incoming / outgoing correspondence and coordinating with couriers
• Organising meetings, travel arrangements, conferences, and other special events, as required
• Ordering stationery, kitchen and other office supplies
• Managing of phone calls, handling correspondence and answering customer enquiries;
• Monitoring and maintaining office health and safety measures and any other ad hoc duties as required;
• Offering hospitality services to guests during meetings within the office building;
Knowledge & Skills
• Minimum of 2 years' experience in a similar position
• Completely fluent in English and Maltese (a must)
• Exceptional ability to create a welcoming environment
Job Reference: EJ790
Customer Service Jobs in Malta include roles that link the customer to the organisation, and ensure customer satisfaction with the product or service received. Jobs in customer service include customer support, front office, technical support and call centre roles.