We are seeking a dynamic and strategic leader to oversee our revenue management and reservation operations. The ideal candidate will possess a strong background in revenue optimization, exceptional analytical skills, and a proven track record of driving financial performance in a hospitality or related industry.
Responsibilities:
- Develop and implement revenue management strategies to maximize profitability and occupancy rates.
- Oversee the reservation department, ensuring efficient processes and exceptional customer service.
- Analyze market trends, competitor pricing, and customer demand to inform pricing strategies.
- Collaborate with sales and marketing teams to create promotional strategies that drive revenue.
- Monitor and report on key performance indicators, adjusting strategies as necessary to meet financial goals.
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability and excellence.
- Manage relationships with distribution partners and online travel agencies to optimize revenue channels.
- Conduct regular training sessions for staff on revenue management practices and systems.
- Prepare and present revenue forecasts and budgets to senior management.
Requirements:
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field; Master’s degree preferred.
- Minimum of 7 years of experience in revenue management or reservations, with at least 3 years in a leadership role.
- Strong analytical skills with proficiency in revenue management systems and tools.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across departments.
- Proven ability to develop and implement effective pricing strategies.
- Experience in the hospitality industry is highly desirable.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite and relevant software applications.
Job Reference: GW117
Hospitality Jobs & Leisure Jobs in Malta relate to jobs which focus on providing a service to guests in accommodation and entertainment areas. Jobs in hospitality & leisure include housekeeping, tour guides, food and beverage preparation, food and beverage serving, kitchen help, host family, attendants, hosts, reservations, aviation, entertainment, and events roles.