Client Services and Marketing Manager

Our client, a well known marketing and consulting agency is looking for a Client Services and Marketing Manager. Your roles and responsibilities will include: 

• Present strategic and creative work clearly to senior channel marketing clients and other business areas
• Direct day-to-day client portfolio activities, ensuring effective administration and control
•  Develop strong, trustworthy relationships with clients, becoming a reliable partner
•  Exceed client expectations at all levels and ensure satisfaction
•  Help develop strategic plans and objectives for client campaigns to meet marketing KPIs
•  Analyze client performance and adjust marketing strategies to achieve goals
• : Use digital advertising knowledge to stay updated on trends and identify opportunities for clients
• Motivate cross-disciplinary teams for timely, cost-efficient client delivery
•  Adhere to procedures to provide high-quality service and exceptional customer care
• Participate in implementing divisional and agency-wide strategies
• Apply cost-containment strategies for client profitability and area growth
•  Align operational strategies between creative and executive teams for outstanding service
•  Offer leadership and direction for studio management and daily workflow
•  Work with agency leadership to explore acquisition opportunities
• : Create standard account management documents (e.g., contact reports, status updates, timelines)
•  Develop media schedules and book advertising with media outlets
•  Find and manage suppliers locally and abroad to meet client needs and complete projects
•  Keep up with local media programming and advertising opportunities, making recommendations
•  Demonstrate experience in event planning and execution

Requirements

• Ideally minimum 3 years’ experience in Advertising or Marketing industry
• Experience with Marketing Campaigning
• Self-discipline and organized
• Dealing with complexity, analysing information, and accustomed to deliver within deadline

Education and Experience

• Bachelor’s degree in marketing, communications or equivalent is preferred

Job Reference: RK244