Head of Distribution and Client Management

A reputable client of sours specialising in Financial Services, is currently looking to onboard a Head of Distribution and Client Management to join their team of professionals:

Duties:

• Develop and implement a comprehensive distribution strategy aligned with the company's overall business objectives, identifying new market opportunities and optimising existing channels to drive growth
• Lead, mentor, and motivate the distribution team to achieve sales targets and business goals, fostering a high-performance culture through coaching, training, and performance management
• Build and maintain strong relationships with retail and institutional clients, understanding their needs, providing tailored investment solutions, and ensuring a high level of client satisfaction; This also includes the management and review of client portfolios
• Oversee the management and optimisation of all distribution channels, including direct sales, intermediaries, and digital platforms, developing partnerships with key stakeholders to enhance distribution capabilities
• Conduct market research and competitive analysis to stay informed about industry trends, client preferences, and emerging opportunities, using insights to inform strategic decisions and improve distribution effectiveness
• Collaborate with both the research and the marketing team to develop and execute promotional campaigns for investment products, ensuring consistent communication and brand positioning across all distribution channels
• Ensure all distribution activities comply with relevant regulatory requirements and company policies, maintaining up-to-date knowledge of industry regulations and best practices, also ensuring that team members continuously follow best practise and regulatory requirements when servicing clients
• Establish key performance indicators (KPIs) to track the effectiveness of distribution strategies. Regularly reviewing and analysing sales data, client feedback, and market trends to inform continuous improvement.
• Work closely with other departments, including Research, Marketing, Compliance, and Operations, to ensure a cohesive approach to client service and business development.
• Oversee the Client Management team, guiding them on both the management of existing client relationships and the onboarding of new clients.

Requirements

• Minimum of 5 years of experience in distribution or sales within the investment management/banking/finance industry
• Proven track record of achieving sales targets and driving business growth
• Strong knowledge of investment products, financial markets, and regulatory requirements
• Proficiency in CRM software and Microsoft Office Suite
• Excellent verbal and written communication skills in English
• Ability to build and maintain strong client relationships

Education and Experience

• Bachelor's degree in Finance, Business Administration, Marketing, or a related field

Job Reference: SQ215