A client of ours specialised in the financial sector is actively looking to recruit a Head of Operations to join their growing team of professionals. The designated person will lead and oversee the operational and financial functions of the Company's EMI, and will have extensive experience in payments operations, financial processes, regulatory compliance, and team management.
Duties:
- Develop, implement, and maintain robust payment workflows and operational policies
- Ensure smooth operations and scalability of the Company's EMI activities, as well as maintaining compliance with Maltese and EU regulation, collaborating with the compliance team to ensure adherence to Maltese and EU EMI regulations
- Oversee financial reconciliation of accounts, including client funds and operational accounts, and develop and manage budgets, forecasts, and financial risk mitigation strategies accordingly
- Develop and execute market entry strategies to expand local market share and customer base
- Lead audits and collaborate with external auditors and regulators as required
- Develop and manage budgets, forecasts, and financial risk mitigation strategies, as well as automation strategies for transaction processing, reporting, and reconciliation.
- Work closely with banks, payment service providers (PSPs), and other partners to ensure smooth collaboration, and actively serve as the main point of contact for operational and financial enquiries
- Lead, mentor, and develop a high-performing local team, fostering a collaborative and results-oriented environment throughout
- Identify inefficiencies in current operations and implement solutions to improve productivity
Requirements
- Must have 6 + years' experience in Operations Management, ideally within the FinTech industry, with a strong preference for payments, financial operations, or EMI-related roles.
- Have a strong understanding of local (Maltese) market dynamics and competitive landscape
- Possess a strong understanding of regulatory frameworks (e.g., MFSA as the priority) and compliance requirements within the FinTech sector ideally
- Have a strong understanding of payment systems (SEPA, SWIFT, card schemes, etc.), with an expertise in financial reconciliation
- Must have excellent verbal and written communication skills in English
Education and Experience
- Must be a seasoned and qualified finance professional
Job Reference: KG150
