Core Sales and Strategic Responsibilities
- Develop and implement overall sales strategies and annual budgets, ensuring alignment with the hotel's goals.
- Regularly forecast performance, analyze results, and adjust strategies as needed.
- Set targets and objectives for the sales team while fostering collaboration across departments.
- Identify new revenue opportunities, monitor market trends, and track competitor performance.
- Provide pricing strategy support and approve sales expenditures.
- Maintain and grow the hotel’s client database.
Team Leadership and Operations
- Build and lead effective teams through communication, training, and motivation.
- Conduct appraisals, manage holiday planning, and ensure the team has the necessary tools to succeed.
- Organize and lead sales meetings and evaluate the team’s performance regularly.
- Monitor the execution of sales strategies and develop learning points from past performance.
Revenue and Performance Monitoring
- Oversee selling strategies and adjust as necessary to maximize revenue.
- Optimize digital revenue through campaigns (e.g., GDS, SEO).
- Identify high and low availability periods to adapt sales approaches proactively.
- Monitor competitor strategies and adjust the hotel's positioning accordingly.
Conference and Events
- Implement and review selling strategies for events.
- Track conversion rates and mystery shop results, taking corrective action when necessary.
Health, Safety, and Confidentiality
- Maintain strict confidentiality of sensitive information regarding the hotel, guests, and employees.
- Comply with all health and safety regulations, reporting any hazards, defects, or incidents promptly.
- Attend mandatory training in Fire, Health, and Safety protocols.
- This role ensures the hotel's revenue goals are met through innovative strategies, strong team leadership, and a commitment to excellence in sales and safety standards.
Requirements
- Relevant educational qualification
- Great leadership skills
- Excellent communication & organisational skills
Education and Experience
- Previous experience in a similar role for at least 3 years.
- Previous experience in a luxury hotel setting
Job Reference: GQ654
Sales Jobs & Business Development Jobs in Malta focus require the selling of a company's products or services, as well as developing and implementing growth opportunities within a company. Jobs in sales & business development include business development, business intelligence, business relationship management, e-commerce, fundraising, general sales, telesales, retail and lead acquisition roles.
