Our client, a leading company within the FMCG industry are looking for a motivated and customer-oriented individual to join their team as a Shop Assistant. The successful candidate will play a key role in providing excellent service to their customers while ensuring the smooth operation of the shop. Reporting to the Shop Manager your responsibilities will include:
- Assist customers in selecting products and provide knowledgeable recommendations.
- Maintain a clean and organised shop environment.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Responsible for shop opening and closing, as well as cash handling.
- Monitor product quality and ensure compliance with health and safety regulations.
- Handle customer inquiries and resolve any issues in a professional manner.
- Assist in the planning and execution of promotional events and tastings.
- Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Working Hours: Monday - Sunday on roster basis
Requirements
- Previous experience in retail or customer service is preferred.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic knowledge of beverages, including wines, beers, and spirits, is an advantage.
- Strong communication and interpersonal skills.
- Flexible availability, including evenings and weekends.
- Hold an excellent level of written and verbal English.
Education and Experience
- Holds at least an 'O' Level education + additional education in retail or hospitality is a plus.
Job Reference: CQ167
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