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Technical Support Specialist

  Central Malta  |  €30,000 - €35,000 Annually 

Our client in the Information Technology Industry is looking to recruit a Technical Support Specialist to join their team. 

Responsibilities:

  • Providing 1st, 2nd and 3rd line of support to employees onsite, and remotely with issues related to hardware, software and network. 
  • Troubleshooting technical issues 
  • Assisting in the installation, configuration of computer systems, and IT hardware 
  • Managing user accounts, permissions and access rights 
  • Providing support for corporate applications of clients 
  • Assisting with network troubleshooting in terms of LAN/WAN, WIFI and VPN connections 
  • Ensuring that all IT security policies are followed, including antivirus management, and secure user access  
  • Supporting with the ticketing system 
  • Supporting in any day to day requests 

Requirements

  • A minimum of 3 years of experience working in a similar role locally
  • Experience in Microsoft Office 365, Exchange, Active Directory, SharePoint and Azure
  • Experience in Virtual Solutions and troubleshooting

Education and Experience

  • Bachelor's Degree in Information Technology, Computer Science or equivalent will be considered an asset

Job Reference: OQ427

  • Category
    Technical Support
  • Job type
    Full Time
  • Employment level
    Experienced (3 years +)
  • Work Location
    On Premises
  • Employer industry
    Information Technology
  • Languages
    English
  • Job Reference
    OQ427
  • Date Published
    20/09/2024
  • Status
    Shortlisting

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